Integrated Quality, Environment and Health and Safety at Work Policy
The strategic goal of Transagent d.o.o. is quality while preserving natural resources, health and safety at work. To permanently improve the existing integrated management system, and place the client at the center of all business moves and decisions, and thus take care of the customers’ interests.
The market sets high standards for us in terms of prices and quality of agency services in freight and logistics, and therefore we have to respond quickly, professionally and with and with high quality to the meet such demands.
Our vision, long-term practice and acquired reputation in the field as shipping and freight agency oblige us on intensive development and provision of top quality products and services while meeting the needs and requirements of all interested parties and appropriate respect for the environment, health and safety at work. In order to maintain and constantly improve the achieved values, Transagent Ltd. continuously strives to achieve:
Transagent Ltd. ensures its care and orientation towards quality, environmental protection, health and safety of employees at work by continuous customers’ surveys (questionnaires), conducting self-control procedures, conducting internal training, informing and raising awareness of its employees, and by ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 system certification by an independent certification company.
All employees are familiar with the Integrated quality, environment and health and safety at work policy, they accept and understand it and applying it through their daily activities and the execution of assigned tasks. We have subordinated the strategy and business policy to the achievement of these goals, and we want to assure current and future customers and other interested parties that we are a reliable partner in the way of providing quality services.
Quality orientation of all employees of Transagent Ltd. is described by the motto:
„We deliver quality!“